Privacy & Security

Fi77 Privacy Policy — Your data, our responsibility

This Privacy Policy explains in detail how the personal information you share on the fi77 platform is collected, stored, and used. We believe transparency is the foundation of trust.

Last Updated: January 2026
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Why fi77 Is Trusted

Our Data Protection Core Pillars

Fi77's Privacy Policy is not just words — it is backed by concrete technology and processes.

End-to-End Encryption

At fi77, all your data is secured with 256-bit SSL encryption. Every transaction and piece of personal information is kept completely private with bank-grade security.

Protection of KYC Data

NID, passport, or other documents submitted for identity verification are used solely for the verification process and are stored in encrypted form on secure servers.

Never Sold to Third Parties

Fi77 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services and meet legal obligations.

Anonymous Browsing Option

You can disable tracking cookies using fi77's cookie preference settings. We respect your browsing experience.

Secure Data Storage

All fi77 data is stored in ISO-certified data centers and kept secure through regular security audits and penetration testing.

You Are in Control

Under fi77's Privacy Policy, you may view, correct, or request deletion of your data at any time. Your data belongs to you.

1 Introduction & Scope

Fi77 (fi77.pro) is a trusted online gaming platform in Bangladesh. This Privacy Policy Applicable to fi77's website, mobile application, and all digital services. By using any fi77 service, you are deemed to have accepted this Privacy Policy.

We understand that many people have questions about sharing personal information on online gaming platforms. That is why fi77 is fully transparent about what data we collect, why we collect it, and where it goes. Our Privacy Policy Nothing hidden in complex legal language — everything is stated in plain, simple terms.

Please Note: This Privacy Policy was last updated in January 2026. You will be notified in advance of any changes.

2 What Information Is Collected

Fi77 collects only the information that is necessary. We do not ask for anything excessive or irrelevant. Below is a breakdown of the data collected by category:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact Information Mobile number, email, address Account Management & Notifications
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Gaming Data Game history, betting patterns Responsible Gaming Monitoring
Technical Information IP address, device information, browser Security & Fraud Prevention

Fi77 never stores your full card number or PIN. All payment processing is handled through fully PCI-DSS compliant third-party gateways.

3 How Your Information Is Used

Fi77's Privacy Policy data collected is used only for its stated purpose. No information will be used beyond its original intent.

  • Account Management: To verify registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Gaming Services: To deliver a personalized gaming experience.
  • Promotions & Bonuses: To send you relevant offers and bonuses (you can opt out at any time).
  • Security: To detect fraud, multiple accounts, and suspicious activity.
  • Legal Obligation: To meet the requirements of the regulatory authority.
  • Responsible Gaming: To identify problematic gaming patterns and offer assistance.
  • Customer Support: To handle support tickets and resolve complaints.

fi77's Commitment: Your information will never be sold or leased to third parties for marketing purposes.

4 Data Sharing & Disclosure

Fi77 keeps your data confidential. However, limited information may be shared with trusted parties under specific circumstances. This Privacy Policyclearly outlines those situations:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
  • KYC Partner: Licensed third-party service providers for identity verification.
  • Game Provider: Only the minimum data necessary to operate the games.
  • Law Enforcement: In cases of a court order or legal obligation.
  • Regulatory Authority: As required by the regulatory authority for the gaming licence.

Important: fi77 never shares your full profile with third parties. Only the minimum information required for a specific service is ever disclosed.

5 Cookie Policy & Tracking

Fi77 uses cookies and similar tracking technologies on its website. This Privacy Policyspecifies the types of cookies used:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Helps monitor website speed and performance.
  • Functionality Cookies: To remember your preferences (language, theme, etc.).
  • Analytics Cookies: Helps analyze how the site is used.

You can turn off all non-essential cookies through your browser settings or fi77's Cookie Preference Centre. Please note that disabling certain cookies may affect the quality of your experience.

6 Data Retention Period

Fi77 does not retain data beyond what is necessary. However, certain information must be kept for a defined period due to legal obligations.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after account closure Anti-Money Laundering Law
Gaming History 3 years Responsible Gaming Monitoring
Log Files 12 months Security Analysis

Once the retention period ends, your data is securely deleted or anonymized.

7 Your Privacy Rights

Fi77's Privacy Policy you have full rights over your own data. You may exercise the following rights at any time:

Right of Access

You can request to view what data fi77 holds about you.

Right to Rectification

You can contact Support to correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your account and data unless retention is required by law.

Right to Restrict Processing

You can request that the processing of your information be temporarily paused under certain circumstances.

Right to Portability

You can request a download of your information in a standard, portable format.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

To exercise your rights: Contact the fi77 support team. We are committed to responding to your request within 30 days.

8 Security Measures

Fi77 uses industry-leading security technology to protect your data. This Privacy Policyprovides an overview of our security framework:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: Server-level protection against attacks.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Staff Training: All fi77 staff receive regular training on data protection.
  • Data Minimisation: Only the information that is strictly necessary is collected and retained.
  • Breach Notification: In the event of a data breach, you will be notified within 72 hours.

ISO Certified: fi77's data centers comply with the international ISO 27001 security standard.

9 Children's Privacy Protection

Fi77 is an adult gaming platform. This Privacy Policy fi77 does not and will not collect any data from individuals under 18 years of age.

  • Age verification is mandatory at the time of registration.
  • Age verification is confirmed through the KYC process.
  • Any account identified as belonging to a minor will be closed immediately and all associated data will be deleted.

For Parents: If your child has accidentally created an account on fi77, please contact our support team immediately. We will take swift action.

10 Policy Changes & Updates

Fi77 may update this Privacy Policy may update this policy over time — revisions may occur as our services expand, new technologies are introduced, or legal requirements change.

  • Email notifications will be sent at least 14 days before any significant changes take effect.
  • An update notice will be displayed when you log in to the platform.
  • Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.
  • Archived versions can be requested through Support.

Tip: Please visit this page regularly and check the date of the latest update. This is fi77's Privacy Policy The easiest way to stay informed.

11 Contact & Complaints

Fi77's Privacy Policy For any questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: through the fi77 website or app
  • Response Time: Typically within 24-48 hours

If fi77 is unable to resolve your complaint, you may file a complaint with the relevant data protection authority. This is your legal right, and fi77 will cooperate fully throughout the process.

Your Control

Data You Own It — fi77, Your Guardian

Fi77's Privacy Policy ensures you have full control over your personal data.

Notification Controls

Promotional messages, emails, or push notifications can be turned off at any time from your account settings.

Data Download

You can request a download of all information fi77 holds about you in a portable format.

Delete Account & Data

To close your account, contact the support team. All data will be deleted except where retention is required by law.

General Questions

About Privacy Frequently Asked Q&A

Most frequently asked questions about fi77's Privacy Policy

No, fi77 never sells your personal information to third parties. Your data is used solely for service delivery, KYC verification, and legal compliance. This is one of the core commitments of fi77's Privacy Policy.

At fi77, your NID or passport details are protected with 256-bit SSL encryption, used exclusively for KYC verification, and stored in an ISO-certified data center. This information is never shared with third parties.

After account closure, certain data is retained for a specified period as required by law (typically 5–7 years). Once that period ends, all data is securely deleted. See section 6 of fi77's Privacy Policy for more details.

Yes, fi77 monitors gaming patterns to promote responsible gaming. This information is used solely to identify problematic gaming behavior and provide assistance to players. It is never used for advertising or marketing purposes.

You can update your notification preferences from your fi77 account settings. For emails, use the unsubscribe link provided. You can also contact our support team for prompt assistance.
Safe Gaming

At fi77 Trustworthy & enjoy a safe gaming experience

Read our Privacy Policy and join fi77 with complete peace of mind. Your data is fully protected — that is our promise.

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